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RiverCom is a dedicated multi-jurisdictional Public Safety Answering Point (PSAP) located in Wenatchee, Washington providing public safety communications in Chelan and Douglas counties. We answer and process emergency 9-1-1 calls and non-emergency calls for service and provide dispatching services for twenty-three law enforcement, fire, and emergency medical agencies within the two-county system. Our Telecommunicators provide the first line of contact with the public when calling for emergency and non-emergency public safety services.