RiverCom is a dedicated multi-jurisdictional Public Safety Answering Point (PSAP) located in Wenatchee, Washington providing public safety communications in Chelan and Douglas counties. We answer and process emergency 9-1-1 calls and non-emergency calls for service and provide dispatching services for twenty-three law enforcement, fire, and emergency medical agencies within the two-county system. Our Telecommunicators provide the first line of contact with the public when calling for emergency and non-emergency public safety services.

What's happening

Request For Proposals

RIVERCOM 911 is requesting proposals from qualified bidders for Janitorial Services.  To request complete bid information and documents, contact the Office Assistant at RiverCom 911 by phone at 509-662-4650 or by email at khodges@rivercom911.org during regular business hours.

 BID SCHEDULE:   RiverCom anticipates the following timeline:

Issuance of RFP                                                    October 17, 2020

Pre-bid conference and walk-through                October 27, 2020 at 8:30 AM

Bids due                                                               November 10, 2020 at 12:00 PM

Bid opening                                                         November 10, 2020 at 1:00 PM

Evaluation of bid submittal                                 November 12-13, 2020

Contract award                                                    November 18, 2020

Emergency Declaration and COVID-19 Restrictions

On March 23, 2020, Governor Jay Inslee issued a statewide "Stay Home, Stay Healthy" proclamation to help reduce the spread of the COVID-19 virus.  The proclamation states: “All people in Washington State shall immediately cease leaving their home or place of residence except: (1) to conduct or participate in essential activities, and/or (2) for employment in essential business services. This prohibition shall remain in effect until midnight on April 6, 2020, unless extended beyond that date.”

Proclamation from Governor Inslee                            Essential Workers List by Governor's Office


For more information pertaining to COVID-19, please visit the following websites: Governor.wa.gov, Coronavirus.wa.gov or doh.wa.gov


Annual Legislative Update - 2019

E911 Advisory Committee Annual Legislative Update 2019