Considering a career in public safety communications?

RiverCom seeks qualified individuals who can provide communications functions using a wide-range of technology and who can contribute to our team with professionalism, responsibility, integrity, and commitment. Ideal candidates maintain a dedication to learning, improving skills, and advancing knowledge.  Candidates must also show honesty, meet high-levels of security standards, and must perform work with a high-degree of confidentiality.


The monthly salary range for the position is $4,756 - $6,300, plus a comprehensive benefit package. This position remains open until all vacancies are filled.

RiverCom is currently offering the following hiring incentives: $2,500 for moving expenses and up to $5,000 for a Lateral hire. 


Job Description: Telecommunicator 

       Job Description: Lateral Telecommunicator

      Teamsters Local 760 - Collective Bargaining Agreement - 2023-2026, updated 03/2024


Telecommunicator Testing and Application Process:

  1. Individuals who wish to apply for any current or future Telecommunicator positions must first sign-up and complete skills testing with Public Safety Testing (PST).  Individuals who successfully complete testing will be placed on a candidate list with PST. PST will provide RiverCom with notification of successful testers.

  2. RiverCom will notify selected candidates as to when they may submit an application packet to RiverCom for further consideration.

  3. Applicants will be asked to complete CritiCall testing, this can be done from home. Along with multiple sit-in/job shadows will be scheduled with the candidate as part of the process.
  4. Applicants who are selected to move forward will be contacted by RiverCom and invited to participate in an oral interview.

  5. Successful interviewees may receive a Conditional Offer of Employment or may be placed on an Eligibility List for up to one year should positions become available.

  6. A background investigation process will begin upon acceptance of a Conditional Offer of Employment:​

    1. Thorough background investigation

    2. Credit Check
    3. Psychological testing

    4. Medical exam and Drug Screening

Lateral Telecommunicator/Dispatcher candidates within Washington State do not need to take the Public Safety Testing (PST). A lateral candidate is an individual who has previous fulltime dispatch experience with a 911 Communication Center in the areas of Law, Fire and EMS, and have not been away from dispatching for more than two years. (Please submit your application packet directly to RiverCom)

Public Safety Testing Information:

Visit Public Safety Testing at

Individuals who are interested in applying for the Telecommunicator position should visit the Public Safety Testing website to view our agency profile, obtain further information about testing, and sign-up for test dates.  Public Safety Testing offers testing dates at different locations and times throughout the state.  Contact Public Safety Testing for information about other optional testing dates and locations not mentioned here, including out-of-state testing.  Public Safety Testing may also be contacted at 1-866-HIRE-911.  You must select RiverCom for us to receive your testing results.

Employment Application General Instructions:

If you are invited to submit an employment application, please print out the Employment Application and carefully follow all instructions.  If you are unable to open, view, or print any application document, call 509-662-4650 to request that an application packet be sent to you.


RiverCom Employment Application


All required application materials can be emailed to [email protected] OR mailed to:


Attn: Human Resources

P.O. Box 3344

Wenatchee, WA 98807


RiverCom does not accept, retain, or keep on file unsolicited employment applications.