Considering a career in public safety communications?

RiverCom seeks qualified individuals who can provide communications functions using a wide-range of technology and who can contribute to our team with professionalism, responsibility, integrity, and commitment. Ideal candidates maintain a dedication to learning, improving skills, and advancing knowledge.  Candidates must also show honesty, meet high-levels of security standards, and must perform work with a high-degree of confidentiality.

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Job Description: Telecommunicator 

RiverCom Dispatchers Guild - Collective Bargaining Agreement 2020

       RiverCom Dispatchers Guild - Memorandum of Agreement 2021

Telecommunicator Testing and Application Process:

  1. Individuals who wish to apply for any current or future Telecommunicator positions must first sign-up and complete skills testing with Public Safety Testing (PST).  Individuals who successfully complete testing will be placed on a candidate list with PST. PST will provide RiverCom with notification of successful testers.

  2. RiverCom will notify selected candidates as to when they may submit an application packet to RiverCom for further consideration.

  3. Applicants who are selected to move forward will be contacted by RiverCom and invited to participate in an oral interview.  A sit-in/job shadow may also be scheduled with the candidate as part of the interview process.

  4. Successful interviewees may receive a Conditional Offer of Employment or may be placed on an Eligibility List for up to one year should positions become available.

  5. A background investigation process will begin upon acceptance of a Conditional Offer of Employment:​

    1. Thorough background investigation conducted by law enforcement

    2. Polygraph Test

    3. Psychological testing

    4. Medical exam and Drug Screening

Lateral Telecommunicator/Dispatcher candidates within Washington State do not need to take the Public Safety Testing (PST). A lateral candidate is an individual who has previous fulltime dispatch experience with a 911 Communication Center in the areas of Law, Fire and EMS, and have not been away from dispatching for more than two years. (Please submit your application packet directly to RiverCom)

Public Safety Testing Information:

Visit Public Safety Testing at www.publicsafetytesting.com.

Individuals who are interested in applying for the Telecommunicator position should visit the Public Safety Testing website to view our agency profile, obtain further information about testing, and sign-up for test dates.  Public Safety Testing offers testing dates at different locations and times throughout the state.  Contact Public Safety Testing for information about other optional testing dates and locations not mentioned here, including out-of-state testing.  Public Safety Testing may also be contacted at 1-866-HIRE-911.  You must select RiverCom for us to receive your testing results.

Employment Application General Instructions:

If you are invited to submit an employment application, please print out the Employment Application and carefully follow all instructions.  If you are unable to open, view, or print any application document, call 509-662-4650 to request that an application packet be sent to you.

RiverCom Employment Application

All required application materials can be emailed to khodges@rivercom911.org OR mailed to:

RiverCom

Attn: Human Resources

P.O. Box 3344

Wenatchee, WA 98807

 

RiverCom does not accept, retain, or keep on file unsolicited employment applications.